Welcome to WEDGE Ceramic Workshop. We’re here to provide a relaxed, creative, and safe environment for everyone using the studio. These Terms & Conditions explain how our sessions, memberships, bookings, and studio use work.
By booking a session, purchasing a membership, or attending the workshop, you agree to these Terms & Conditions.

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Booking Sessions

• All sessions must be booked in advance unless otherwise agreed.

• Full payment is required at the time of booking unless stated otherwise.

• Bookings are confirmed once payment has been received.

• We reserve the right to refuse or cancel bookings where necessary, including for health and safety reasons.
   

Memberships

We offer monthly memberships that provide access to studio facilities and member benefits.

Membership Payments

• Memberships are billed monthly on a recurring basis.

• Payments must be made by debit card, credit card, or any approved payment method.

• By signing up, you authorise us to collect recurring monthly payments until your membership is cancelled.

• Membership fees may change from time to time. We will provide reasonable notice of any price changes.

Membership Cancellation

• Memberships may be cancelled at any time by giving at least 14 days’ written notice before the next billing date.

• If notice is given after this period, one final payment may still be taken.

• Memberships are non-transferable and may only be used by the named member.

• We may suspend or terminate memberships where these Terms are breached, including unsafe or inappropriate behaviour.

Missed Usage

• Unused studio time, classes, or membership benefits do not roll over unless expressly stated.

• Memberships cannot be paused except at our discretion (for example, due to medical circumstances).

Refunds & Cancellations

Session Cancellations by You

• Cancellations made more than 7 days before a session may receive a full refund or studio credit.

• Cancellations made between 48 hours and 7 days before a session may receive studio credit only.

• Cancellations made less than 48 hours before a session are non-refundable.

Courses & Workshops

• Multi-week courses and special workshops may have separate cancellation terms, which will be stated at the time of booking.

• Once a course has started, refunds are generally not available for missed sessions.

Cancellations by Us

• We reserve the right to cancel or reschedule sessions where necessary, including due to illness, low attendance, equipment failure, or unforeseen circumstances.

• Where we cancel a session, you will be offered either:

  • a replacement session,

  • studio credit, or

  • a full refund.

Your Consumer Rights

Nothing in these Terms affects your statutory rights under UK consumer law, including your rights under the Consumer Rights Act 2015.

Under 16s

• Anyone under the age of 16 must be accompanied and supervised by a responsible adult at all times while on the premises.

• The accompanying adult is responsible for the child’s behaviour and safety during the session.

• Some sessions may have minimum age requirements due to equipment or health and safety considerations.

Health & Safety

Ceramics can be messy, physical, and occasionally unpredictable.

By attending the workshop, you agree to:

• follow all safety instructions provided by staff;

• use equipment responsibly;

• wear suitable clothing and footwear;

• avoid behaviour that may put yourself or others at risk.

We reserve the right to ask anyone to leave if their behaviour is unsafe, disruptive, abusive, or inappropriate. In these cases, refunds may not be provided.

Please let us know before your session if you have any medical conditions, injuries, or accessibility requirements we should reasonably be aware of.

Collection & Storage

• Finished work should be collected within the timeframe communicated to you.

• Due to limited space, we may dispose of uncollected items after reasonable notice has been given.

• While we take great care, ceramics are fragile and cracking, glaze imperfections, or kiln accidents can occur.

• We cannot guarantee the successful firing or survival of every piece.

Personal Belongings

Personal belongings are brought into the workshop at your own risk. We are not responsible for loss, theft, or damage unless caused by our negligence.

Photography & Social Media

We may occasionally take photographs or videos during sessions for promotional purposes.

If you would prefer not to appear in photographs or videos, please let a member of staff know and we will respect your wishes.

Liability

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or any rights that cannot legally be excluded under UK law.

Subject to the above, our liability to you shall be limited to the amount paid for the relevant session or membership.

Data Protection

We handle personal information in accordance with applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.

We only collect information necessary to manage bookings, memberships, payments, and workshop operations.

Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on request or on our website.

Contact Us

If you have any questions about these Terms & Conditions, memberships, or bookings, please contact us directly.

Thanks for being part of the studio — we can’t wait to see what you make